Quality of Service Reports

At Charmilles Technologies, your satisfaction with our service calls is important to us. Please fill out the form below to let us know how we are doing.

Then mail, fax or e-mail it to:

Charmilles Technologies
Attn: Quality Manager
560 Bond Street
Lincolnshire, IL 60090
email: enid.herrmann@charmillesus.com
Fax: 847-913-5340

Customer Name and Address   Date of this QSR
     
    Name of Customer Contact
     
    Machine Model and Serial Number
     
    Service Engineer Name
     
     
Customer Comments 
  
     
Please rate our SERVICE for each category using:

E=Excellent, S=Satisfactory, U=Unacceptable, NA=Not Applicable

    
     
     
About the current remove call:    
  Rating Comment
1. Field Response Time    
2. Conduct of service personnel    
3. Results of Installation call    
4. Overall rating of current Installation call    
     
     
About Charmilles Technologies:    
  Rating Comment
1. How does Charmilles service compare    
to other companies?    
2. Cooperation and professionalism of    
office personnel    
3. Overall rating of Charmilles Technologies    
     
Additional Comments:    
     
     
     
     
     
     
How can Charmilles improve our services?    
     
     
     
     
     
    Customer Signature
For Charmilles Technologies Use Only 
  
     
     
     
    CT Signature